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Webhook for CSAT surveys firing twice — dedupe advice?

paul_pratt_a05e2

Posting this for new onboarding cohorts. We care most about CSAT and I'm not sure session replay is the lever. Talk me out of it?

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nadia_dunn_7b2e4

We hit this too. Scoping segments to renewals at risk first made it manageable.

tara_frei_d9388

Worth checking your NPS window. Ours was skewed until we narrowed it.

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