We're working through dashboards and volume tripled after launch. Curious how others have handled it, especially around response rate. Any rules of thumb?
Spent a week on this. The fix was tying session replay to the account owner field.
Curious what cadence you landed on. We over-asked and renewal rate tanked.
We measure CES weekly now and it's made auto-theming decisions much easier.
Have you tried routing it through Microsoft Teams? Fixed the the health score gap for us.
