Posting this for our SMB tier. We care most about NPS and I'm not sure session replay is the lever. Talk me out of it?
Honestly journey alerts didn't move NPS for us. Segment did more.
+1. The Jira step is where ours kept breaking.
Worth checking your NPS window. Ours was skewed until we narrowed it.
+1. The Segment step is where ours kept breaking.