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Small win: session replay caught a churn risk early

dana_dunn_526df

We measured renewal rate before and after turning on segments. The result surprised us. Anyone seen the same?

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Comments

gus_carr_4ae24

+1. The Salesforce step is where ours kept breaking.

omar_trin_a497e

Honestly journey alerts didn't move time-to-resolution for us. Slack did more.

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