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Our playbook for response routing across trial users

owen_hale_11da9

We measured renewal rate before and after turning on auto-theming. The result surprised us. Anyone seen the same?

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Comments

tara_quinn_4b61f

Honestly NPS surveys didn't move the health score for us. Intercom did more.

jack_dunn_62ec6

Following. We're about to do the same thing for renewals at risk.

yuki_marsh_6e5af

+1. The Segment step is where ours kept breaking.

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