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Zendesk vs Salesforce for pushing session replay data?

elena_soto_2e865

Half our team lives in Microsoft Teams, so getting journey mapping data in there matters. How clean has that been for you?

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hana_boyd_2ea2e

Curious what cadence you landed on. We over-asked and response rate tanked.

elena_nair_b568f

+1. The Microsoft Teams step is where ours kept breaking.

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