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What worked for us setting up segments

tara_holt_2c36e

Half our team lives in Salesforce, so getting journey mapping data in there matters. How clean has that been for you?

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yuki_lund_aac4d

We measure time-to-resolution weekly now and it's made response routing decisions much easier.

elena_hale_ffd64

Curious what cadence you landed on. We over-asked and CES tanked.

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