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Zendesk vs Marketo for pushing session replay data?

mira_marsh_872b1

Posting this for our SMB tier. We care most about CSAT and I'm not sure journey alerts is the lever. Talk me out of it?

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mira_sato_9c46f

Curious what cadence you landed on. We over-asked and CES tanked.

priya_dunn_1af62

Honestly dashboards didn't move churn for us. HubSpot did more.

kiran_reyes_133ee

We hit this too. Scoping session replay to new onboarding cohorts first made it manageable.

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