We're working through the in-app survey and we scaled past 5,000 accounts. Curious how others have handled it, especially around time-to-resolution. Any rules of thumb?
Same setup here. In our case it came down to CES tracking being too broad.
Same setup here. In our case it came down to the in-app survey being too broad.
+1. The Marketo step is where ours kept breaking.
Worth checking your time-to-resolution window. Ours was skewed until we narrowed it.
