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Moved NPS with NPS surveys — here's our setup

marcus_okafor_35597

We're working through CES tracking and we scaled past 5,000 accounts. Curious how others have handled it, especially around CES. Any rules of thumb?

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zoe_holt_a9270

Following. We're about to do the same thing for self-serve users.

jack_pratt_01b9b

+1. The HubSpot step is where ours kept breaking.

tara_holt_4ec62

Curious what cadence you landed on. We over-asked and churn tanked.

maya_rourke_d0548

Curious what cadence you landed on. We over-asked and CES tanked.

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