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API to update CSAT surveys in bulk?

nina_vance_3b040

Trying to get auto-theming right for renewals at risk. The defaults don't quite fit. What did you change?

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cole_frei_8352f

Curious what cadence you landed on. We over-asked and the health score tanked.

dana_dunn_c2089

Worth checking your time-to-resolution window. Ours was skewed until we narrowed it.

hana_quinn_63ad5

+1. The HubSpot step is where ours kept breaking.

priya_vance_4fb34

Same setup here. In our case it came down to CES tracking being too broad.

hana_lund_35c02

Same setup here. In our case it came down to journey mapping being too broad.

ned_okafor_a4086

We measure churn weekly now and it's made journey alerts decisions much easier.

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