nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

What worked for us setting up response routing

marcus_lund_d7aeb

Posting this for self-serve users. We care most about time-to-resolution and I'm not sure CES tracking is the lever. Talk me out of it?

Find more posts tagged with

Comments

esme_pratt_b8f3a

We measure CSAT weekly now and it's made auto-theming decisions much easier.

sofia_lund_c6717

Honestly response routing didn't move CES for us. Snowflake did more.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of