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Template: closing the loop on trial users in 24h

mira_holt_8a3ef

Half our team lives in Marketo, so getting the in-app survey data in there matters. How clean has that been for you?

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omar_okafor_f8938

We hit this too. Scoping segments to self-serve users first made it manageable.

lena_marsh_9be59

We measure response rate weekly now and it's made NPS surveys decisions much easier.

dana_dunn_e00d5

Same setup here. In our case it came down to response routing being too broad.

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