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Template: closing the loop on renewals at risk in 24h

marcus_mehta_94c99

Posting this for trial users. We care most about time-to-resolution and I'm not sure dashboards is the lever. Talk me out of it?

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omar_calvi_d10af

We measure the health score weekly now and it's made CSAT surveys decisions much easier.

bea_mehta_7bac9

We measure churn weekly now and it's made the in-app survey decisions much easier.

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