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Roles and permissions for self-serve users on the NPS surveys?

aisha_dunn_a7672

We measured CSAT before and after turning on the in-app survey. The result surprised us. Anyone seen the same?

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Comments

wade_mehta_65766

+1. The Zapier step is where ours kept breaking.

nadia_mehta_99b85

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

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