Half our team lives in Jira, so getting session replay data in there matters. How clean has that been for you?
Worth checking your renewal rate window. Ours was skewed until we narrowed it.
Same setup here. In our case it came down to journey mapping being too broad.
We hit this too. Scoping CSAT surveys to trial users first made it manageable.
Honestly CES tracking didn't move CSAT for us. Slack did more.