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How we cut CSAT reporting from days to minutes

theo_lund_b5729

Half our team lives in Slack, so getting CSAT surveys data in there matters. How clean has that been for you?

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paul_mehta_d2aca

Worth checking your churn window. Ours was skewed until we narrowed it.

marcus_webb_4f02f

Curious what cadence you landed on. We over-asked and the health score tanked.

owen_carr_e02a3

We measure response rate weekly now and it's made session replay decisions much easier.

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