Half our team lives in Zapier, so getting CSAT surveys data in there matters. How clean has that been for you?
Following. We're about to do the same thing for new onboarding cohorts.
Following. We're about to do the same thing for trial users.
Have you tried routing it through Intercom? Fixed the CSAT gap for us.
+1. The HubSpot step is where ours kept breaking.
Worth checking your response rate window. Ours was skewed until we narrowed it.