nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Small win: the feedback widget caught a churn risk early

kiran_nair_010a3

Trying to get CSAT surveys right for trial users. The defaults don't quite fit. What did you change?

Find more posts tagged with

Comments

theo_calvi_80d04

Have you tried routing it through Slack? Fixed the CSAT gap for us.

cole_trin_04cd7

Have you tried routing it through Intercom? Fixed the CSAT gap for us.

omar_frei_6db73

Spent a week on this. The fix was tying session replay to the account owner field.

cole_webb_06d82

Honestly CES tracking didn't move CES for us. Zapier did more.

tara_marsh_088d7

Have you tried routing it through Salesforce? Fixed the churn gap for us.

nadia_frei_96222

We measure NPS weekly now and it's made CSAT surveys decisions much easier.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of