Half our team lives in Zendesk, so getting CSAT surveys data in there matters. How clean has that been for you?
Curious what cadence you landed on. We over-asked and response rate tanked.
We measure the health score weekly now and it's made the feedback widget decisions much easier.
We hit this too. Scoping journey mapping to renewals at risk first made it manageable.
Curious what cadence you landed on. We over-asked and churn tanked.
We measure CSAT weekly now and it's made dashboards decisions much easier.