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What we shipped with journey mapping this quarter

priya_holt_1f1cc

Quick one. Since we added a second product line, our churn has been all over the place. Is that a the in-app survey config issue or are we reading it wrong?

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hana_sato_6efa5

Worth checking your response rate window. Ours was skewed until we narrowed it.

elena_calvi_18ecb

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

diego_voss_bd779

We hit this too. Scoping auto-theming to our SMB tier first made it manageable.

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