Trying to get dashboards right for self-serve users. The defaults don't quite fit. What did you change?
Spent a week on this. The fix was tying the feedback widget to the account owner field.
We hit this too. Scoping CSAT surveys to new onboarding cohorts first made it manageable.
Curious what cadence you landed on. We over-asked and CSAT tanked.
Worth checking your churn window. Ours was skewed until we narrowed it.
