nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Small win: auto-theming caught a churn risk early

owen_frei_f3b4a

Posting this for trial users. We care most about time-to-resolution and I'm not sure the feedback widget is the lever. Talk me out of it?

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sam_nair_3ed49

Have you tried routing it through Segment? Fixed the time-to-resolution gap for us.

gus_carr_4ae24

Following. We're about to do the same thing for self-serve users.

owen_calvi_7fcac

Spent a week on this. The fix was tying journey alerts to the account owner field.

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