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How we cut CSAT reporting from days to minutes

theo_frei_0d4a7

Half our team lives in Microsoft Teams, so getting session replay data in there matters. How clean has that been for you?

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maya_ng_923eb

Worth checking your time-to-resolution window. Ours was skewed until we narrowed it.

sofia_pratt_9791e

We hit this too. Scoping NPS surveys to enterprise accounts first made it manageable.

elena_hale_62d4a

Worth checking your CSAT window. Ours was skewed until we narrowed it.

jack_carr_89944

We hit this too. Scoping the in-app survey to enterprise accounts first made it manageable.

priya_marsh_fb855

Worth checking your NPS window. Ours was skewed until we narrowed it.

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