Half our team lives in HubSpot, so getting CSAT surveys data in there matters. How clean has that been for you?
+1. The Segment step is where ours kept breaking.
Following. We're about to do the same thing for renewals at risk.
Worth checking your churn window. Ours was skewed until we narrowed it.
Same setup here. In our case it came down to auto-theming being too broad.
Spent a week on this. The fix was tying the feedback widget to the account owner field.
