We're working through the in-app survey and we scaled past 5,000 accounts. Curious how others have handled it, especially around churn. Any rules of thumb?
Same setup here. In our case it came down to response routing being too broad.
Same setup here. In our case it came down to auto-theming being too broad.
We measure renewal rate weekly now and it's made response routing decisions much easier.
Same setup here. In our case it came down to the feedback widget being too broad.
+1. The Slack step is where ours kept breaking.
