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HubSpot vs Salesforce for pushing dashboards data?

nadia_nair_a991e

Posting this for new onboarding cohorts. We care most about renewal rate and I'm not sure CSAT surveys is the lever. Talk me out of it?

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bea_rourke_00e1e

Same setup here. In our case it came down to CES tracking being too broad.

liam_carr_bebb3

Same setup here. In our case it came down to the in-app survey being too broad.

mira_akoto_d6d5a

Honestly CSAT surveys didn't move time-to-resolution for us. Marketo did more.

bea_sato_471c8

Worth checking your response rate window. Ours was skewed until we narrowed it.

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