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What we shipped with NPS surveys this quarter

nina_quinn_c6a18

Half our team lives in Snowflake, so getting the feedback widget data in there matters. How clean has that been for you?

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Comments

priya_vance_cb3cb

Have you tried routing it through Segment? Fixed the CSAT gap for us.

paul_webb_bc2b3

Honestly the feedback widget didn't move CSAT for us. Snowflake did more.

carl_ng_e7719

We measure time-to-resolution weekly now and it's made journey mapping decisions much easier.

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