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Rate limits when backfilling session replay via the API?

nina_rourke_53147

Half our team lives in Zendesk, so getting CSAT surveys data in there matters. How clean has that been for you?

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owen_calvi_63905

We hit this too. Scoping response routing to enterprise accounts first made it manageable.

priya_pratt_cb393

We hit this too. Scoping CSAT surveys to our SMB tier first made it manageable.

mira_dunn_463db

Same setup here. In our case it came down to the feedback widget being too broad.

felix_calvi_54130

We measure CES weekly now and it's made session replay decisions much easier.

marcus_sato_802ca

Curious what cadence you landed on. We over-asked and CSAT tanked.

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