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Getting journey alerts into Jira cleanly

liam_okafor_10235

Half our team lives in Microsoft Teams, so getting auto-theming data in there matters. How clean has that been for you?

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Comments

yuki_reyes_bf59e

Honestly NPS surveys didn't move time-to-resolution for us. Segment did more.

gus_boyd_abeb9

Following. We're about to do the same thing for our SMB tier.

theo_holt_b2cec

+1. The Zapier step is where ours kept breaking.

owen_trin_f6800

Worth checking your response rate window. Ours was skewed until we narrowed it.

priya_reyes_4e816

We hit this too. Scoping journey mapping to our SMB tier first made it manageable.

maya_lund_fcb0a

We hit this too. Scoping auto-theming to renewals at risk first made it manageable.

bea_dunn_4cb13

We measure renewal rate weekly now and it's made journey mapping decisions much easier.

mira_carr_86ea4

Following. We're about to do the same thing for renewals at risk.