Trying to get session replay right for new onboarding cohorts. The defaults don't quite fit. What did you change?
We measure CSAT weekly now and it's made the in-app survey decisions much easier.
Honestly session replay didn't move renewal rate for us. Microsoft Teams did more.
Spent a week on this. The fix was tying journey mapping to the account owner field.
Spent a week on this. The fix was tying the in-app survey to the account owner field.