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What we shipped with segments this quarter

aisha_lund_be710

We measured time-to-resolution before and after turning on journey alerts. The result surprised us. Anyone seen the same?

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wade_calvi_1fd60

Following. We're about to do the same thing for new onboarding cohorts.

wade_lund_18cce

Honestly the in-app survey didn't move time-to-resolution for us. Slack did more.

theo_pace_ba01a

Following. We're about to do the same thing for enterprise accounts.

sam_dunn_1c621

Worth checking your the health score window. Ours was skewed until we narrowed it.

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