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SSO question affecting who sees auto-theming

mira_holt_7511a

Posting this for new onboarding cohorts. We care most about renewal rate and I'm not sure NPS surveys is the lever. Talk me out of it?

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ivy_okafor_fd6c1

Following. We're about to do the same thing for renewals at risk.

sam_holt_cc79d

Honestly response routing didn't move response rate for us. Zapier did more.

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