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What we shipped with auto-theming this quarter

ned_quinn_5dc5f

Trying to get session replay right for enterprise accounts. The defaults don't quite fit. What did you change?

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Comments

elena_calvi_18ecb

+1. The Zapier step is where ours kept breaking.

ravi_frei_7539a

Have you tried routing it through Salesforce? Fixed the time-to-resolution gap for us.

diego_soto_38806

Have you tried routing it through Zendesk? Fixed the time-to-resolution gap for us.

zoe_soto_df40d

We hit this too. Scoping session replay to trial users first made it manageable.

paul_mehta_d2aca

Worth checking your CES window. Ours was skewed until we narrowed it.

sam_akoto_3e715

Spent a week on this. The fix was tying dashboards to the account owner field.

hana_ng_086af

We hit this too. Scoping the feedback widget to self-serve users first made it manageable.