Quick one. Since we added a second product line, our renewal rate has been all over the place. Is that a segments config issue or are we reading it wrong?
Spent a week on this. The fix was tying auto-theming to the account owner field.
Spent a week on this. The fix was tying the in-app survey to the account owner field.
Curious what cadence you landed on. We over-asked and response rate tanked.
