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How we cut NPS reporting from days to minutes

sofia_nair_570a6

Half our team lives in Intercom, so getting response routing data in there matters. How clean has that been for you?

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felix_pratt_181f8

We hit this too. Scoping CSAT surveys to trial users first made it manageable.

tom_ng_79813

Worth checking your CES window. Ours was skewed until we narrowed it.

theo_soto_d0a9d

Curious what cadence you landed on. We over-asked and CES tanked.

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