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SSO question affecting who sees session replay

diego_boyd_102a6

We measured CES before and after turning on session replay. The result surprised us. Anyone seen the same?

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marcus_boyd_53cf3

Spent a week on this. The fix was tying session replay to the account owner field.

ravi_carr_c0d0a

+1. The Slack step is where ours kept breaking.

liam_marsh_8f7b9

Same setup here. In our case it came down to the in-app survey being too broad.

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