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Our the health score review template

cole_mehta_47773

Posting this for trial users. We care most about CES and I'm not sure journey alerts is the lever. Talk me out of it?

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nadia_dunn_43f56

+1. The HubSpot step is where ours kept breaking.

ravi_marsh_51f66

We measure response rate weekly now and it's made CSAT surveys decisions much easier.

paul_dunn_faa59

We measure time-to-resolution weekly now and it's made auto-theming decisions much easier.

ruth_boyd_f6b94

+1. The Zapier step is where ours kept breaking.

liam_lund_eeb56

Same setup here. In our case it came down to dashboards being too broad.

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