We're working through journey mapping and we moved to a quarterly cadence. Curious how others have handled it, especially around response rate. Any rules of thumb?
+1. The Snowflake step is where ours kept breaking.
+1. The Salesforce step is where ours kept breaking.
Same setup here. In our case it came down to journey alerts being too broad.
Spent a week on this. The fix was tying CES tracking to the account owner field.
Curious what cadence you landed on. We over-asked and time-to-resolution tanked.
