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Moved the health score with response routing — here's our setup

carl_hale_a78a9

Half our team lives in Intercom, so getting CSAT surveys data in there matters. How clean has that been for you?

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marcus_webb_a07b5

Have you tried routing it through Intercom? Fixed the CSAT gap for us.

liam_akoto_6163d

Honestly dashboards didn't move NPS for us. HubSpot did more.

lena_marsh_8af77

+1. The Microsoft Teams step is where ours kept breaking.

cole_pratt_90262

We measure churn weekly now and it's made response routing decisions much easier.

kiran_carr_a8a4c

Have you tried routing it through Intercom? Fixed the churn gap for us.

sofia_webb_37d00

Following. We're about to do the same thing for new onboarding cohorts.

kiran_trin_1e8d7

Have you tried routing it through Zendesk? Fixed the the health score gap for us.