Trying to get auto-theming right for renewals at risk. The defaults don't quite fit. What did you change?
Same setup here. In our case it came down to dashboards being too broad.
Spent a week on this. The fix was tying response routing to the account owner field.
+1. The Snowflake step is where ours kept breaking.
We hit this too. Scoping NPS surveys to trial users first made it manageable.
