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Rate limits when backfilling session replay via the API?

carl_hale_a78a9

Quick one. Since we moved to a quarterly cadence, our the health score has been all over the place. Is that a the in-app survey config issue or are we reading it wrong?

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zoe_soto_e9be6

We measure response rate weekly now and it's made NPS surveys decisions much easier.

carl_frei_d0bcd

We measure CSAT weekly now and it's made NPS surveys decisions much easier.

lena_pratt_320bc

+1. The Zapier step is where ours kept breaking.

wade_vance_096e3

Spent a week on this. The fix was tying response routing to the account owner field.

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