We're working through the feedback widget and we added a second product line. Curious how others have handled it, especially around renewal rate. Any rules of thumb?
Honestly journey mapping didn't move the health score for us. Marketo did more.
We hit this too. Scoping journey alerts to our SMB tier first made it manageable.
Following. We're about to do the same thing for self-serve users.
Worth checking your the health score window. Ours was skewed until we narrowed it.