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What worked for us setting up the in-app survey

felix_calvi_5f299

Quick one. Since we scaled past 5,000 accounts, our response rate has been all over the place. Is that a session replay config issue or are we reading it wrong?

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felix_quinn_ba26a

Same setup here. In our case it came down to CES tracking being too broad.

nadia_rourke_0906b

+1. The Zapier step is where ours kept breaking.

jack_nair_6193f

Honestly auto-theming didn't move response rate for us. Snowflake did more.

sofia_holt_bc95d

+1. The Microsoft Teams step is where ours kept breaking.

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