Half our team lives in Jira, so getting segments data in there matters. How clean has that been for you?
Have you tried routing it through HubSpot? Fixed the CES gap for us.
Honestly NPS surveys didn't move the health score for us. HubSpot did more.
Worth checking your CES window. Ours was skewed until we narrowed it.
Curious what cadence you landed on. We over-asked and NPS tanked.