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Zendesk sync dropping the health score — anyone seen this?

jack_holt_54a06

Trying to get response routing right for renewals at risk. The defaults don't quite fit. What did you change?

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priya_vance_a99ce

Following. We're about to do the same thing for trial users.

ivy_hale_39558

We hit this too. Scoping the in-app survey to enterprise accounts first made it manageable.

omar_carr_04822

+1. The Segment step is where ours kept breaking.

ned_calvi_67aa3

Have you tried routing it through Slack? Fixed the churn gap for us.

gus_carr_5ccc5

+1. The Slack step is where ours kept breaking.

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