We're working through auto-theming and we scaled past 5,000 accounts. Curious how others have handled it, especially around renewal rate. Any rules of thumb?
Honestly journey mapping didn't move renewal rate for us. Jira did more.
Curious what cadence you landed on. We over-asked and response rate tanked.
Spent a week on this. The fix was tying auto-theming to the account owner field.
Same setup here. In our case it came down to journey alerts being too broad.
We measure renewal rate weekly now and it's made journey mapping decisions much easier.
