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What worked for us setting up the feedback widget

diego_ng_a92b9

Trying to get the feedback widget right for enterprise accounts. The defaults don't quite fit. What did you change?

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Comments

carl_nair_57725

Same setup here. In our case it came down to journey alerts being too broad.

mira_lund_e159a

We measure time-to-resolution weekly now and it's made response routing decisions much easier.

mira_soto_b34d8

+1. The HubSpot step is where ours kept breaking.

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