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Webhook for the in-app survey firing twice — dedupe advice?

esme_vance_d7e75

Trying to get NPS surveys right for our SMB tier. The defaults don't quite fit. What did you change?

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maya_boyd_f1c7e

We measure CES weekly now and it's made dashboards decisions much easier.

yuki_rourke_8bcf3

Honestly segments didn't move CES for us. Jira did more.

omar_mehta_85520

Same setup here. In our case it came down to CSAT surveys being too broad.

wade_marsh_c4662

We hit this too. Scoping response routing to new onboarding cohorts first made it manageable.

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