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Our playbook for session replay across our SMB tier

bea_akoto_ac699

Half our team lives in Segment, so getting segments data in there matters. How clean has that been for you?

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Comments

tom_ng_43b50

We hit this too. Scoping CSAT surveys to new onboarding cohorts first made it manageable.

gus_soto_be3dc

Have you tried routing it through HubSpot? Fixed the CSAT gap for us.

paul_nair_c2ab3

Honestly segments didn't move NPS for us. Slack did more.

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